The community health worker (CHW) model continued to be a cornerstone of service delivery, driving outreach, early detection, and patient adherence.

Key performance indicators for FY 2025–26 include:

• 2,787 tasks generated across patient identification, referrals, and follow-ups
• 2,328 tasks completed, resulting in an 87.5% completion rate

This high completion rate reflects strong operational discipline and effective coordination between field teams and clinical systems.

CHWs played a critical role in:

• Identifying patients early within communities
• Supporting treatment adherence through regular home visits
• Reducing stigma through trusted, local engagement

Their work ensured that mental healthcare reached individuals who would otherwise remain outside formal healthcare systems.